Reservations
We are a first come, first served facility. ​​We need documentation of our requirements before your reservation can be made and confirmed. Documentation can be mailed, emailed, or picture texted to us! Additionally, we accept verbal confirmation from your veterinarian. Please note that requirements need to be current during the selected reservation time in order to successfully reserve a spot.

COVID UPDATE

Our current pick-up and drop-off procedure is as follows:
  • Remain in your vehicle
  • Call or text us at 605-639-9691
  • A staff member will come get your dog or bring your dog to you!
  • You can pay your bill online or via telephone. If you have a card saved on file, just let us know to run it!​

New Customers

1. Register yourself and your pets in our system.
Simply click the button below to be redirected to a secure customer portal (known as Gingr*) where you will enter in all of your information. 

2. Provide us with proper documentation of our requirements.
We accept e-mail, mail or even texted pictures of documents. Additionally, we accept over-the-phone confirmation of requirements by your veterinary hospital. Once we enter the information into your profile, you will have the ability to request reservations. To view our requirements, click here.

3. Reserve your dates!
You will receive a confirmation e-mail ensuring your saved space!

Returning Customers

​​​To log in to your client portal, click here.

Holiday Reservations

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We HIGHLY recommend scheduling for major holidays at least 4 weeks in advance. Reservations cannot be confirmed until we have proper documentation of our requirements. For this reason, open kennels can be quickly filled!
*Gingr works best using Google Chrome or Firefox browsers!